Everything for IT management with a business focus
Manage IT systems on-premises and in the cloud from a single console The core of Gensys is the Active CMDB. Always up-to-date and reliable. The Monitor is for every system, platform, service or application. In the cloud or on-premises. Service Management with a business focus, workflows, reports, dashboards and an innovative service desk. Gensys CRM for contact and contract management. Gensys: powerful through integration.
Your CMDB is always up-to-date, correct and complete
The central point for all information about and relationships between configuration items. For effective end-to-end IT management with a business focus. Including for a hybrid environment. Fully integrated with Monitoring and Service Management. Gain an insight into and control over IT with the Gensys Active CMDB.
The best IT monitoring for the cloud and on-premises IT
For every system, platform or application, in the cloud or on-premises. Monitor multiple (internal) client environments from one system. Analyse and prevent incidents. Respond in good time. Guarantee the end-to-end availability and performance of IT chains.
IT Service Management focusing on the business
Manage the impact on the business with Gensys Service Management. ITIL supported. Workflows for quality guarantees. With a Service Desk which shows in one feed not just what’s happened, but also what’s going to happen! Effective collaboration because everyone involved is fully up to speed.
Gensys CRM For service provider and IT department
Control IT management through agreements and capabilities. Stay in control of the contracts with clients, from clients and with suppliers. Manage leads and opportunities. Record all contacts with clients or prospects.
“Gensys has already paid for itself handsomely by preventing loads of damage.”
Glenn van Gom, ICT Operations Manager