Insight into and control over IT
The Active CMDB of Gensys is always up-to-date, correct and complete. The central point for all information about and relationships between configuration items such as applications, databases, servers, storage, networks, cabling, licences, SLAs, contracts, authorisations, people etc. Manage IT effectively end-to-end with a business focus, through the Active CMDB. Even if it’s a hybrid IT environment. The Active CMDB is fully integrated with the other modules. Gain an insight into and control over your IT with the Gensys Active CMDB.
All relations in the CMDB
All the connections between IT components, on-premises or in the cloud, are recorded and are up-to-date. Spot any differences between the metadata and the reality. Your CMDB is always up-to-date, correct and audited.
End-to-end chain management
Automatically detect the physical and logical relations and always have up-to-date details of configuration items. CIs are part of often complex chains of multiple CIs. They influence each other, depend on underlying CIs and/or deliver a service to the higher levels. Incorporate IT chains in one or more IT services with their own SLA, and the IT services in turn become part of one or more business services with their own requirements and preconditions.
Manage IT with a business focus. Easily define your organisation’s business services and process flows. From purchasing and customer service to logistics and finance. Interruptions in your IT? See the impact on the business immediately. Work with KPIs for peace of mind and control.
The Gensys Active CMDB is integrated seamlessly with Gensys Monitor and Gensys Service Management. Easily request all the relevant notifications per CI, let SLAs determine the priority and control the processing of monitor notifications.
Also for the cloud
Always have up-to-date configuration data, including data in the cloud. Improve the reliability of analyses and diagnoses through overarching insight. Manage on-premises, hybrid and cloud environments with playful ease.
Retain control over the entire lifecycle of all hardware and software with the Asset lifecycle manager. From ordering to receipt, in stock, commissioning, changes to ultimate removal and destruction.
Software asset management
With the Active CMDB you have insight into legal and illegal software use, and you can also see whether you might be paying for too many licences. The Active CMDB checks the presence of mandatory software or conversely software which is not permitted, where not only standard applications are inventoried, but also the custom-made ones. You save operational and licensing costs, you prevent fines and reputational damage.
“Gensys has already paid for itself handsomely by preventing loads of damage.”
Glenn van Gom, ICT Operations Manager